Privacy Policy
Killarney Brewing & Distilling Company Privacy Policy
At Killarney Brewing & Distilling Co, our priority is to protect, respect, and recognise the importance of your privacy.
In this policy document, we will explain the manner and the reasons why we collect personal details from the visitors to our site. It also explains how we use the information, the situations under which the information may be revealed to others and how we ensure its protection.
This Privacy Policy is amended every so often, so please ensure that you check it out every now and then to make sure that you’re happy with any of the edits we have made. This policy is binding to anyone who uses our website.
Any queries about our Privacy Policy should be sent to:
Killarney Brewing & Distilling Co., Killalee, Killarney, Co. Kerry
Tel: +353 64 663 6505 Email: tours@killarneybrewing.com
How do we collect personal details?
We use specific actions on our website to collect personal information. We collect details when you get in touch with us about our products and services by using our contact forms, or when you register on our site to book a timeslot for our tours.
What type of information do we collect?
The personal details we are most likely to collect are your name, billing address, email, IP address and the pages you interacted with on our website and when you did so.
How do we use your information?
These are the ways we are most likely to use your information:
- To let you know about any modification of our services or new products
- Get in contact with you about requested information and others that you may be interested in
- So we can get in touch when you fill in one our contact forms
- In order to assist you when you request a reset link for your password
- To process your bookings
Your personal information will be retained in our system for as long as we need it, or as long as you have specified in a contractual agreement. We will not store any payment or credit card details on this website. This is all handled securely via Stripe payments on their secure servers.
Who is able to gain access to your details?
You can rest assured that under no circumstances will we sell or rent your information out to any third parties, and won’t give out access to your details for marketing purposes.
What are your choices?
We need you to opt-in or give prior consent before we can contact you via email, phone or text for marketing and promotional purposes or before you can submit your details with an order. We are also unable to get into contact with your via post if you have made it clear you don’t want us to. You can also adjust your choices any time you wish by emailing us:
Killarney Brewing & Distilling Co., Killalee, Killarney, Co. Kerry
Tel: +353 64 663 6505 Email: tours@killarneybrewing.com
The ways you can access and edit your details
It is within your rights to ask Killarney Brewing & Distilling Co. for your own copy of the details we hold on you. You can get hold of us to edit, adjust or delete this information.
How do we protect your information?
Once you have given us personal details, we go to great lengths to ensure it is protected. While we do everything we can to guarantee the safety of your personal information, you also have to remember that details such as your email address are being sent over the Internet, and as such we cannot 100% guarantee the security of these; you send information to us over the Internet at your own risk.
Once we get hold of your information, however, we do everything we can to secure it on our systems through the use of secure servers and security certificates (SSL). You will often have a password to login into your programme and while it is encrypted, you are in charge of keeping your password private.
Use of ‘cookies’
As with most websites, Killarney Brewing & Distilling Co makes use of cookies. These are minuscule parts of information that are stored on your computer’s hard drive by companies that enables them to identify you when you visit the site.
These cookies don’t collect any individual identification data, but rather just statistical insights about the sites you visit and what your online behaviour and patterns are. This actually assists us to improve our user experience and personalise your online interactions. You are able to turn off cookies using your browser settings.
External links to other websites
Our website is likely to contain links to external websites that belong to other companies. This document only serves as a privacy policy for this website, and as such it’s imperative that you read the privacy documents supplied by the other websites that you visit – even if it’s through a link on our website.
Additionally, if you have accessed our website via an external link on another site, then we cannot guarantee that they have the same privacy policy as us; make sure you read their privacy documents to ensure that their practices are in line with your expectations.
16 and Under
The personal information of minors under the age of 16 is particularly vulnerable, and we try our utmost to ensure that it is well protected. If you are 16 years or younger, please gain permission from a parent or guardian to distribute your personal information to us.
Transferring your details outside of the EU
By offering your personal information to us, you are acknowledging that they could be transferred to locations outside of Ireland. This could happen if a server is located in a country outside of Ireland. We cannot guarantee that these locations have the same protection laws as we do when it comes to personal data.
By giving us your information, you are agreeing to these terms. However, if we are aware of your data being transferred out of the country, we will make sure the right protection processes are in place to ensure your personal information remains as secure as possible, in line with what we have stated above. If you engage with our website while outside the country, then our data may be transferred internationally in order to provide you with the correct services.
Policy reviews
We consistently update and review our Privacy Policy, and this was last reviewed and updated in Feb 2018.
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Killarney Brewing & Distilling Company. References to "our Website" or "the Website" are to killarneybrewing.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Killarney Brewing & Distilling Company
Killalee, Killarney, Co. Kerry, Ireland
V93 FA43
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Paymentsense
